MHC Medical Centre (Amara) - Singapore

melody

等待时间非常之久！即使已经在线上appoitment时间准时抵达，到了哪里还是需要再check-in再次拿过queue number等待超过45分钟被叫去registration ，之后好必须永无止境的等上一个小时以上才被叫到自己的号码！工作效率非常缓慢！希望有待改进你们的进度！

Jaslyn Ee

Excessively long waits and completely disregard everyone time.
Appointment at 10am, register for queue number (with no updates of how long to be called/ was told to take a seat and wait) and waited 2hrs to be called to the counter and proceeded to tell me to come back at 2pm because the doctor went for lunch.
Plenty of room to improve their service and managing of appointments systemically within their own means.

Kevin Khor

Be prepared to wait for 1-1.5 hours before they call your number even though you come on time for your appointment. And when finally your turn to see doctor in room 4, doctor was impatience and keep rushing you in an intimidating way (maybe rushing out for lunch cos saw him went out after that).

If you are on fasting blood test, be prepared to fast for 14-15 hrs before getting your blood taken and able to eat.

However, Eric Lee and the Chinese lady at counter 2 (didn’t get her name) at the registration counter are very friendly and helpful.

kevin lee

Came here for corporate health screening on a weekday morning. The service was very efficient and didn't wait too long for the station to station task. Customer service by the lady who also did my body composition test was very friendly. Eric Lee who did my blood test was very professional in the way he did the test making it painless.Thank you MHC team. The whole process was very smooth.

Ernest JS

ah Dr Dana (room 4), how does one cultivate such disdain for patients, lashing out at any patients that come your way, while keeping your job year after year. oh, could it be the corp insurances or the doctors panel list? Come O you people who seek challenges in life, room 4 is the answer.

The reception? slower than a sloth on vacation. Nv have I seen a clinic with bottleneck not on the Doctors' front, but on the receptionist front.

Queer sightings at one go

Daljit Kaur (Nyki)

After reading the reviews, what I went through today is ‘the norm’ at this clinic. Counter staff needs training in customer service and data accuracy*. Patients are asking other patients for directions. Front staff is not clear on what or where to go when you enter. ”Just scan QR to get number”.
Appointment time at 11am but the first station call for registration only started closer to 12 while I’m fasting for blood test.
Best experience was with Mr. Eric Lee! He’s so professional and welcoming. He made my day.
Dr on duty directed me to X-ray however was stopped by the counter staff saying it’s not required and that I can leave. So I left. Let’s hope no screw up. 🤣

jan ching liew

I highly recommend staff name Eric Lee he very friendly and helpful. He make me feel very comfortable and relax during I taking blood test .

Chua Jacqueline

2 hours for medical screening. Its abit too much. Don't waste your time here. Staff took 30min after u register via qr code to get you the documents and proceed to next step (i have appt in advance and came on time). Can totally see why the long wait time. The staff is doing dr's duty to assist in screening of vaccination records.
The whole clinci process need to be rethink to avoid long wait time. If you cannot manage so many patient then dont do so many slots.
Pls know your capacity to handle
Its really a waste of time.
Clearly i shouldnt be signing off consent for vaccination when i DO NOT need them.